Find the answers you’re looking for

And if you still have questions, just get in touch. We’re always happy to chat.

Your top questions answered

Did you know that over 60%1 of emissions (aka CO2) that are causing climate change actually come from what we everyday people buy every day?

That means we’ve all got some serious purchase power at our fingertips. We just need to make zero emissions the better, easier choice for everyone, every time.

That’s why Greener exists. We’re on a mission to turn everything people do every day 100% carbon neutral, and take the guesswork out of reducing our impact on the planet.

1. Environmental Impact Assessment of Household Consumption

We know you’ll love this part: there is none.

We believe getting greener shouldn’t mean compromising or choosing between profits or the planet. That’s why we work directly with leading businesses who are committed to taking climate action and accelerating Australia’s path to net zero by helping our business customers get greener.

So when you sign up to Greener for Business not only do we take the guesswork out of sustainability with your own step-by-step action plan tailored to your business, you’ll unlock special member only offers that reward your business for taking action with real savings for your bottom line.

And when you’re ready to list your brand in the Greener app to reach more climate-conscious shoppers you only pay when you see results – no sign-up fees or ongoing subscription fees. 

When a Greener app user makes a purchase with your business, a small fee is charged to carbon offset the purchase and support our platform. 

The carbon offset is purchased under your business’ name so you can report on your progress towards net zero emissions and the impact your business is making to help end climate change. 

And because we exist to make getting greener the better, easier choice for every business, we’re always open to discussing how we can provide a product pricing solution that works for you. 

Get in touch to learn more about Greener’s fees.

Did you know 93% of Aussies already expect businesses to be taking action to address sustainability? How brands are taking action to reduce their impact on the planet is becoming more important to customers every day.1

In fact, four out of every ten Aussies are choosing to stop buying from businesses that aren’t living up to their expectations.2

The good news? This means sustainability is now the superpower that’s not just better for the planet – it’s better for business too.

That’s where we come in.

With the Greener app and Greener for Business, we provide simple solutions that make it easy for businesses to reduce emissions and reach more sustainable shoppers, boosting brand, sales and your bottom line.

1.  Mumbrella

2. Nature

Just like running a successful business, getting to zero emissions isn’t always easy – it takes time, effort and knowing how to do it without breaking the bank.

So where do you turn?

Whether it’s joining a coalition of like-minded businesses and reaching more values-aligned customers, or getting your very own step-by-step roadmap to reduce your carbon footprint, we’re here to make it easy for you to take meaningful action and fasttrack your journey to zero while boosting sales, brand and bottom line.

That’s better for business and better for the planet.

When you sign up for Greener for Business, we’ll ask you to tell us a bit about your business. We’ll then build a step-by-step plan to reduce emissions that’s tailored to you.

Energy, waste, electrification, transport, packaging and more, you’ll get access to easy-to-understand guides that help you take action – from simple things that can be tackled in less than a day, to more advanced actions that make a big impact.

We’ll help you start ticking off the quick wins, and celebrate your progress.

Plus, we’ll show you how it pays to get greener each step of the way, connect you with a handy network of suppliers that make it easy and help your business unlock real savings while taking climate action.


All about emissions

Did you know that over 60%1 of emissions (aka CO2) that are causing climate change actually come from what we everyday people buy every day?

That means we’ve all got some serious purchase power at our fingertips. We just need to make zero emissions the better, easier choice for everyone, every time.

That’s why Greener exists. We’re on a mission to turn everything people do every day 100% carbon neutral, and take the guesswork out of reducing our impact on the planet.

1. Environmental Impact Assessment of Household Consumption

We know you’ll love this part: there is none.

We believe getting greener shouldn’t mean compromising or choosing between profits or the planet. That’s why we work directly with leading businesses who are committed to taking climate action and accelerating Australia’s path to net zero by helping our business customers get greener.

So when you sign up to Greener for Business not only do we take the guesswork out of sustainability with your own step-by-step action plan tailored to your business, you’ll unlock special member only offers that reward your business for taking action with real savings for your bottom line.

And when you’re ready to list your brand in the Greener app to reach more climate-conscious shoppers you only pay when you see results – no sign-up fees or ongoing subscription fees. 

When a Greener app user makes a purchase with your business, a small fee is charged to carbon offset the purchase and support our platform. 

The carbon offset is purchased under your business’ name so you can report on your progress towards net zero emissions and the impact your business is making to help end climate change. 

And because we exist to make getting greener the better, easier choice for every business, we’re always open to discussing how we can provide a product pricing solution that works for you. 

Get in touch to learn more about Greener’s fees.

Did you know 93% of Aussies already expect businesses to be taking action to address sustainability? How brands are taking action to reduce their impact on the planet is becoming more important to customers every day.1

In fact, four out of every ten Aussies are choosing to stop buying from businesses that aren’t living up to their expectations.2

The good news? This means sustainability is now the superpower that’s not just better for the planet – it’s better for business too.

That’s where we come in.

With the Greener app and Greener for Business, we provide simple solutions that make it easy for businesses to reduce emissions and reach more sustainable shoppers, boosting brand, sales and your bottom line.

1.  Mumbrella

2. Nature

Just like running a successful business, getting to zero emissions isn’t always easy – it takes time, effort and knowing how to do it without breaking the bank.

So where do you turn?

Whether it’s joining a coalition of like-minded businesses and reaching more values-aligned customers, or getting your very own step-by-step roadmap to reduce your carbon footprint, we’re here to make it easy for you to take meaningful action and fasttrack your journey to zero while boosting sales, brand and bottom line.

That’s better for business and better for the planet.

When you sign up for Greener for Business, we’ll ask you to tell us a bit about your business. We’ll then build a step-by-step plan to reduce emissions that’s tailored to you.

Energy, waste, electrification, transport, packaging and more, you’ll get access to easy-to-understand guides that help you take action – from simple things that can be tackled in less than a day, to more advanced actions that make a big impact.

We’ll help you start ticking off the quick wins, and celebrate your progress.

Plus, we’ll show you how it pays to get greener each step of the way, connect you with a handy network of suppliers that make it easy and help your business unlock real savings while taking climate action.

While we all know the best thing we can do for our planet is to avoid creating emissions in the first place.

But to farm, mine, manufacture and package all the things we need everyday, uses energy. A lot of energy. And since the majority of our energy is still produced by burning coal, oil or gas (the three big sources of CO2), stopping 100% of emissions won’t happen overnight. 

That’s where Greener comes in.

We help you get your own personal emissions down to zero by:

  1. calculating the emissions of the things you buy (so you know which purchases are contributing most to your carbon footprint), 
  2. sharing simple tips & tricks that make it easy for you to reduce your impact; and 
  3. connecting you with hundreds of brands that automatically offset your purchases to make them 100% carbon neutral at no extra cost. 

And the best part? It doesn’t cost you a thing.

That’s better for you and better for the planet.

Simply download the Greener app from the Apple app store or Google Play, and securely link your bank account to discover easy ways to reduce your climate impact and start enjoying carbon neutral shopping (for free). 

As consumers, we know everything we buy has a $$ price tag.

But did you know it also has a hidden price tag? That price tag is CO2 (the number one contributor to climate change).

So we can think of our carbon footprints like this….

To farm, mine, manufacture and package all the things we need everyday uses energy.

Energy that is still mostly produced by burning coal, oil or gas (the three big sources of CO2). 

Whether it’s the fuel we buy that powers our car, the energy that powers our home, the gas that heats our hot water, or the food we eat, dirty emissions are being released into the atmosphere. And all this adds up. 

When we purchase something, the CO2 price tag gets added to our “account” (aka our carbon footprint). 

So our carbon footprint is the total emissions from everything we do and buy.

We’ve worked with the best climate experts in the biz, to build a comprehensive carbon measurement system and smart AI that does the hard work for us.

And because we’ve got some serious data nerds working with us at Greener, we’ve analysed the end-to-end carbon emissions for everything we buy everyday.

From farm to fork, cotton to closet, factory to your front door (you get the pic), we know how much CO2 is emitted on average for every dollar we spend. 

For example, for every dollar spent on clothing 253g of CO2 is emitted on average, and for every dollar spent on groceries 310g CO2 is emitted.

So by linking your accounts to Greener, we can see what you’re buying and which businesses you’re buying from. Then we add up all the emissions to calculate your individual carbon footprint.

We’ve even calculated the benefits that lifestyle choices (like being vegan or using solar power at home) have on reducing your emissions, and adjust your footprint accordingly.

And it’s all underpinned by the same data used by the UN’s International Resource Panel to shape the Sustainable Development Goals

We analyse your purchases in real-time, and your carbon footprint is automatically updated every couple of hours.

So you can easily keep track of which purchases are carbon offset to reduce your impact, and which purchases are adding more dirty emissions and harming our planet.

We’re all about making zero emissions the easier choice for everyone.

But we know change doesn’t just happen overnight. That’s why we believe in supporting everyone on the path to zero (no matter what stage of the journey). There’s no shame in our game.

So to help kick climate change to the curb, we partner with businesses that are eager to make a positive impact by offsetting our customers’ purchases to make them 100% carbon neutral.

Now on the surface, some may think we are yet another carbon offset engine, OR that we are simply promoting more consumerism.

But we’re not.

We know the most impactful thing we can do is avoid creating emissions in the first place. 

That’s why we also provide our Greener Partners with simple solutions to start reducing CO2 throughout their entire business to help them get to zero and stop emissions at the source.

Learn more about our Greener for Business solutions

There are lots of different things that we can all do for a healthier planet. But, at Greener, we know, stopping climate change in its tracks is all about getting our emissions down to zero. 

And so do our partners.

That’s why our Greener Partners have joined forces with us to accelerate their efforts to get to zero emissions, and help make the things you buy everyday better for the planet. 

And while they’re working hard to stop emissions at the source, we give them a helping hand by automatically offsetting the emissions of the things you buy at no extra cost to you. 

We know not all shades of green are equal. But when it comes to climate change, there’s a lot of complicated jargon out there. 

GHG, CO2, CO2E, net zero, true zero, carbon neutral, climate neutral 🤯

And the more complicated things get, the less likely people are to take action.

So when we talk about getting greener, we keep things simple and focus on the things that matter the most to everyday Australians… ‘What can we all do to help solve the problem?

For us, getting greener is about real, science-based benefits for our planet, but without having to have a science degree to understand what it means. 

In simple terms, getting to greener, means working towards net zero. It’s about taking steps that help cut emissions at the source, and ensuring that at least 90% of the energy being generated comes from 100% renewable sources (like wind or solar).

Carbon offset initiatives directly help to remove excess carbon from our atmosphere, to compensate or ‘offset’ carbon emitted somewhere else – like tree planting.

And whilst offsetting is one good option in our toolkit to tackle climate change, it’s important to remember that offsetting is not a silver bullet and shouldn’t be used as a license to pollute.

They should be used alongside a proper carbon emissions reduction plan to tackle the remaining, unavoidable emissions. 

Not all offsets are created equal. That’s why we partner with Greenfleet Australia to ensure we’re using high quality, high integrity carbon offsets that are directly supporting local native reforestation projects. 

Greener works directly with businesses who are committed to taking climate action and helping their own customers get greener too. 

That’s why they’re also investing their own dollars1 to ensure every purchase made by Greener members is offset to make it 100% carbon neutral at no extra cost to you.

1. While we’ve already joined forces with over 250 leading brands, Greener is funding the carbon offsets. Why? We want to give our early adopters a rich experience that provides carbon neutral options for everything you buy. Behind the scenes we’re signing up more and more businesses every week, and when the time is right, we’ll come out of beta and the Greener businesses will be picking up the tab. Until then, it’s our way to thank you for taking action to reduce your emissions and helping us shape Greener into a solution that can truly change the world.

Our mission is to help make it easy for you to reduce your impact on the planet. To do this, we analyse your spending habits so that we can calculate and clean up your emissions. 

We also anonymously capture info on how you’re using the app, like the pages you visit and the device you’re using so that we can keep improving and providing you with smart suggestions to reduce your climate impact.

These insights also help our Greener Partners better understand what sustainable shoppers are interested in. So we can inspire more businesses to keep raising the bar and get better for the planet. 

But don’t worry. You’re always in control. Your personal data is yours, and we’ll never (ever) sell it or share it unless you ask us to.

And while we don’t like saying goodbye, if you choose to disconnect your bank account or delete your profile, your personal data is automatically deleted too. 

More questions? Have a read of our privacy policy.

By securely linking your bank accounts, we can make it easy to automatically reduce your impact, for free.

You’ll be giving Greener read only access so we can see what you’re purchasing, and analyse your spending habits to:

  1. calculate your carbon footprint in real-time
  2. automatically offset your purchases with Greener Partners (at no extra cost)
  3. provide smart suggestions to further reduce your emissions tailored to your lifestyle

The important thing to note is that you’re in control of the data you share. We will never be able to transact on your behalf. And if you decide to disconnect your account from Greener, your personal data is automatically deleted from our systems.

The accounts you link are completely up to you, but we recommend connecting any accounts you spend from, or pay bills with to ensure your carbon footprint is as accurate as possible. 

And more importantly, by linking your accounts we can ensure that any purchase you make with Greener Partners is automatically turned 100% carbon neutral to help end climate change.

It’s important to note, if you make a purchase at a Greener Partner without linking your bank account, we’re unable to offset the emissions. 

To get the most value out of using Greener, we recommend linking your accounts so we can calculate your carbon footprint and automatically reduce your emissions to help you to get to zero sooner .

If you’d prefer not to link your bank account, you can still use Greener to learn handy tips and tricks to reduce your impact on the planet; however, Greener and our partners will not be able to turn your purchases carbon neutral. 

Greener takes data privacy and security seriously, and has been accredited by the Australian Federal Government’s ACCC as an organisation capable of securely handling the data our members share to power the Greener solution.

We’ve also partnered with one of the leading open-banking platforms Basiq to ensure your data is securely encrypted using the same technology used by banks like Westpac, NAB and Visa.
It’s important to note, we’ll never ask for: 

  • Your online or mobile banking password; or
  • Details of your account, such as account balances or account numbers.

And we never share your data without your consent. 

For more information about our data commitments, check out our full CDR Policy.

If you’re experiencing general technical issues, here’s some basic troubleshooting tips that may help:

  • Closing and re-opening the app
  • Checking that you have the most recent version of the app installed
  • Uninstalling and reinstalling the app
  • Ensuring that your internet connection is stable
  • Double-checking that the information you have entered into the app is correct

Or if your issue relates to your carbon footprint not showing your latest transactions, try waiting a couple of hours before checking again. We automatically update your carbon footprint every two hours so there is a chance that your emissions are still being calculated.

We’re always here to help. So, if none of the tips above work for you, jump into the settings menu in the app to “Contact Us” or reach out via our website and we’ll get right back to you. 

We love feedback! Solving the world’s most pressing problem won’t happen unless we all work together, and learn what we can do to get better for the planet. That includes us.

So the more feedback you share about how you’re using Greener (what you like and don’t like, and what you’d like to see in the future), the more effective we can become in helping everyone get to zero sooner. 

To share your feedback, just go to “settings” in the app and select “Contact Us”. You can also submit feedback on the contact page of our website located here

Listing your business in the Greener app helps you reach highly qualified customers who are eager to support brands that help them reduce their climate impact.

When Greener app users shop with you – in-store or online – their purchases are automatically carbon offset, giving them more incentive to shop with you again.

And because we know 84% of Aussies consider a business’ sustainability credentials when deciding who to buy from,1 turning their purchases carbon neutral is something your customers will love you for – helping you attract more climate-conscious shoppers and increase your brand loyalty.

But it’s important to remember that offsetting alone isn’t a silver bullet for ending climate change.

That’s why Greener helps you tell your story and celebrates the great things you’re doing to reduce emissions across your entire business.

And for those that need some extra help knowing what to do next, Greener for Business has solutions to help reduce emissions at every stage, and stop CO2 at the source.

1. Mumbrella

Greener has solutions to help businesses of all shapes and sizes get to zero, no matter what stage you’re at.

Maybe you consider yourself a sustainability superhero looking to take the next step (and take your customers on the journey to zero emissions too)? Or perhaps you’re just starting to think about becoming more climate-conscious and need advice on the best steps you can take? No matter which it is, you’re in the right place.

Book a call with our team to chat about how Greener can support your business. We’ll help you get listed in the app so you can start reaching more customers.

We know return on investment is important, which is why you only pay when you see results.

Yep, you read that correctly: no sign-up fees or ongoing subscription fees.

When a Greener app user makes a purchase with your business, a small fee is charged to carbon offset the purchase and support our platform.

The carbon offset is purchased under your business’ name so you can report on your progress towards zero and the impact your business is making to help end climate change.

And because we exist to make getting to zero the better, easier choice for every business, we’re always open to discussing how we can provide a product pricing solution that works for you.

Greener partners with Greenfleet Australia for all carbon offsets, directly supporting local reforestation projects. These offsets are high quality and high integrity, and are verified by the Department of Climate Change, Energy, the Environment and Water.

When a Greener app user shops with your business, the carbon offset will be purchased under your business’ name. You’ll have records of your offsets, allowing you to keep track of your business’ efforts to become carbon neutral.

And remember: carbon offsets aren’t the be-all, end-all solution for taking climate action.

That’s why it’s important that offsets are just one page of the playbook for a business’ emissions reduction plan. And we help businesses build that playbook with our Roadmap to zero – free when you sign up to Greener for Business.

Nice work! It’s passionate businesses like yours that are helping everyone pave the way to zero and end climate change.

And did you know over 74% of Aussies are willing to pay more for brands that are living up to their promises of becoming more climate-friendly?1

By being listed in the Greener app, we put your business in front of customers who are actively seeking brands that help them reduce their impact on the planet, helping to share your sustainability story, building trust and loyalty.

And as you already know, getting to zero emissions – not just carbon neutral – is the ultimate goal that’s not always easy to achieve.

So with Greener for Business, we give you a tailored, step-by-step roadmap for reducing emissions from all areas of your business.

No matter how far along the journey you are, Greener for Business points you in the right direction to continue bringing down your emissions, whether that’s through quick wins that save money or connecting you with a network of suppliers that can improve your practices.

1. Mumbrella

You can always reach out to our team by clicking Contact Us in the menu at the top-right of Greener for Business. Tell us as much as you can about the issue you’re running into so we can look into it and get back to you.

We love feedback! Solving the world’s most pressing problem won’t happen unless we all work together and learn what we can do to get better for the planet. That includes us.

So the more feedback you share about how you’re using Greener for Business – what you like and don’t like, and what you’d like to see in the future – the more effective we can become in helping everyone get to zero sooner.

To share your feedback, click Contact Us in the menu at the top-right of Greener for Business. You can also submit feedback on the Contact page of our website.

Whilst we want all our Greener customers to have the best experience possible, we know we may not always get it right. So, if you’re unhappy with our product or service, we’d love to hear from you.

Please get in touch directly by sending an email to customersupport@greener.com.au

For more information about our complaint handling process, check out our full Dispute Resolution Policy


Greener Partners

Did you know that over 60%1 of emissions (aka CO2) that are causing climate change actually come from what we everyday people buy every day?

That means we’ve all got some serious purchase power at our fingertips. We just need to make zero emissions the better, easier choice for everyone, every time.

That’s why Greener exists. We’re on a mission to turn everything people do every day 100% carbon neutral, and take the guesswork out of reducing our impact on the planet.

1. Environmental Impact Assessment of Household Consumption

We know you’ll love this part: there is none.

We believe getting greener shouldn’t mean compromising or choosing between profits or the planet. That’s why we work directly with leading businesses who are committed to taking climate action and accelerating Australia’s path to net zero by helping our business customers get greener.

So when you sign up to Greener for Business not only do we take the guesswork out of sustainability with your own step-by-step action plan tailored to your business, you’ll unlock special member only offers that reward your business for taking action with real savings for your bottom line.

And when you’re ready to list your brand in the Greener app to reach more climate-conscious shoppers you only pay when you see results – no sign-up fees or ongoing subscription fees. 

When a Greener app user makes a purchase with your business, a small fee is charged to carbon offset the purchase and support our platform. 

The carbon offset is purchased under your business’ name so you can report on your progress towards net zero emissions and the impact your business is making to help end climate change. 

And because we exist to make getting greener the better, easier choice for every business, we’re always open to discussing how we can provide a product pricing solution that works for you. 

Get in touch to learn more about Greener’s fees.

Did you know 93% of Aussies already expect businesses to be taking action to address sustainability? How brands are taking action to reduce their impact on the planet is becoming more important to customers every day.1

In fact, four out of every ten Aussies are choosing to stop buying from businesses that aren’t living up to their expectations.2

The good news? This means sustainability is now the superpower that’s not just better for the planet – it’s better for business too.

That’s where we come in.

With the Greener app and Greener for Business, we provide simple solutions that make it easy for businesses to reduce emissions and reach more sustainable shoppers, boosting brand, sales and your bottom line.

1.  Mumbrella

2. Nature

Just like running a successful business, getting to zero emissions isn’t always easy – it takes time, effort and knowing how to do it without breaking the bank.

So where do you turn?

Whether it’s joining a coalition of like-minded businesses and reaching more values-aligned customers, or getting your very own step-by-step roadmap to reduce your carbon footprint, we’re here to make it easy for you to take meaningful action and fasttrack your journey to zero while boosting sales, brand and bottom line.

That’s better for business and better for the planet.

When you sign up for Greener for Business, we’ll ask you to tell us a bit about your business. We’ll then build a step-by-step plan to reduce emissions that’s tailored to you.

Energy, waste, electrification, transport, packaging and more, you’ll get access to easy-to-understand guides that help you take action – from simple things that can be tackled in less than a day, to more advanced actions that make a big impact.

We’ll help you start ticking off the quick wins, and celebrate your progress.

Plus, we’ll show you how it pays to get greener each step of the way, connect you with a handy network of suppliers that make it easy and help your business unlock real savings while taking climate action.

While we all know the best thing we can do for our planet is to avoid creating emissions in the first place.

But to farm, mine, manufacture and package all the things we need everyday, uses energy. A lot of energy. And since the majority of our energy is still produced by burning coal, oil or gas (the three big sources of CO2), stopping 100% of emissions won’t happen overnight. 

That’s where Greener comes in.

We help you get your own personal emissions down to zero by:

  1. calculating the emissions of the things you buy (so you know which purchases are contributing most to your carbon footprint), 
  2. sharing simple tips & tricks that make it easy for you to reduce your impact; and 
  3. connecting you with hundreds of brands that automatically offset your purchases to make them 100% carbon neutral at no extra cost. 

And the best part? It doesn’t cost you a thing.

That’s better for you and better for the planet.

Simply download the Greener app from the Apple app store or Google Play, and securely link your bank account to discover easy ways to reduce your climate impact and start enjoying carbon neutral shopping (for free). 

As consumers, we know everything we buy has a $$ price tag.

But did you know it also has a hidden price tag? That price tag is CO2 (the number one contributor to climate change).

So we can think of our carbon footprints like this….

To farm, mine, manufacture and package all the things we need everyday uses energy.

Energy that is still mostly produced by burning coal, oil or gas (the three big sources of CO2). 

Whether it’s the fuel we buy that powers our car, the energy that powers our home, the gas that heats our hot water, or the food we eat, dirty emissions are being released into the atmosphere. And all this adds up. 

When we purchase something, the CO2 price tag gets added to our “account” (aka our carbon footprint). 

So our carbon footprint is the total emissions from everything we do and buy.

We’ve worked with the best climate experts in the biz, to build a comprehensive carbon measurement system and smart AI that does the hard work for us.

And because we’ve got some serious data nerds working with us at Greener, we’ve analysed the end-to-end carbon emissions for everything we buy everyday.

From farm to fork, cotton to closet, factory to your front door (you get the pic), we know how much CO2 is emitted on average for every dollar we spend. 

For example, for every dollar spent on clothing 253g of CO2 is emitted on average, and for every dollar spent on groceries 310g CO2 is emitted.

So by linking your accounts to Greener, we can see what you’re buying and which businesses you’re buying from. Then we add up all the emissions to calculate your individual carbon footprint.

We’ve even calculated the benefits that lifestyle choices (like being vegan or using solar power at home) have on reducing your emissions, and adjust your footprint accordingly.

And it’s all underpinned by the same data used by the UN’s International Resource Panel to shape the Sustainable Development Goals

We analyse your purchases in real-time, and your carbon footprint is automatically updated every couple of hours.

So you can easily keep track of which purchases are carbon offset to reduce your impact, and which purchases are adding more dirty emissions and harming our planet.

We’re all about making zero emissions the easier choice for everyone.

But we know change doesn’t just happen overnight. That’s why we believe in supporting everyone on the path to zero (no matter what stage of the journey). There’s no shame in our game.

So to help kick climate change to the curb, we partner with businesses that are eager to make a positive impact by offsetting our customers’ purchases to make them 100% carbon neutral.

Now on the surface, some may think we are yet another carbon offset engine, OR that we are simply promoting more consumerism.

But we’re not.

We know the most impactful thing we can do is avoid creating emissions in the first place. 

That’s why we also provide our Greener Partners with simple solutions to start reducing CO2 throughout their entire business to help them get to zero and stop emissions at the source.

Learn more about our Greener for Business solutions


Data and privacy

Our mission is to help make it easy for you to reduce your impact on the planet. To do this, we analyse your spending habits so that we can calculate and clean up your emissions. 

We also anonymously capture info on how you’re using the app, like the pages you visit and the device you’re using so that we can keep improving and providing you with smart suggestions to reduce your climate impact.

These insights also help our Greener Partners better understand what sustainable shoppers are interested in. So we can inspire more businesses to keep raising the bar and get better for the planet. 

But don’t worry. You’re always in control. Your personal data is yours, and we’ll never (ever) sell it or share it unless you ask us to.

And while we don’t like saying goodbye, if you choose to disconnect your bank account or delete your profile, your personal data is automatically deleted too. 

More questions? Have a read of our privacy policy.

By securely linking your bank accounts, we can make it easy to automatically reduce your impact, for free.

You’ll be giving Greener read only access so we can see what you’re purchasing, and analyse your spending habits to:

  1. calculate your carbon footprint in real-time
  2. automatically offset your purchases with Greener Partners (at no extra cost)
  3. provide smart suggestions to further reduce your emissions tailored to your lifestyle

The important thing to note is that you’re in control of the data you share. We will never be able to transact on your behalf. And if you decide to disconnect your account from Greener, your personal data is automatically deleted from our systems.

The accounts you link are completely up to you, but we recommend connecting any accounts you spend from, or pay bills with to ensure your carbon footprint is as accurate as possible. 

And more importantly, by linking your accounts we can ensure that any purchase you make with Greener Partners is automatically turned 100% carbon neutral to help end climate change.

It’s important to note, if you make a purchase at a Greener Partner without linking your bank account, we’re unable to offset the emissions. 

To get the most value out of using Greener, we recommend linking your accounts so we can calculate your carbon footprint and automatically reduce your emissions to help you to get to zero sooner .

If you’d prefer not to link your bank account, you can still use Greener to learn handy tips and tricks to reduce your impact on the planet; however, Greener and our partners will not be able to turn your purchases carbon neutral. 

Greener takes data privacy and security seriously, and has been accredited by the Australian Federal Government’s ACCC as an organisation capable of securely handling the data our members share to power the Greener solution.

We’ve also partnered with one of the leading open-banking platforms Basiq to ensure your data is securely encrypted using the same technology used by banks like Westpac, NAB and Visa.
It’s important to note, we’ll never ask for: 

  • Your online or mobile banking password; or
  • Details of your account, such as account balances or account numbers.

And we never share your data without your consent. 

For more information about our data commitments, check out our full CDR Policy.


Feedback and support

Did you know that over 60%1 of emissions (aka CO2) that are causing climate change actually come from what we everyday people buy every day?

That means we’ve all got some serious purchase power at our fingertips. We just need to make zero emissions the better, easier choice for everyone, every time.

That’s why Greener exists. We’re on a mission to turn everything people do every day 100% carbon neutral, and take the guesswork out of reducing our impact on the planet.

1. Environmental Impact Assessment of Household Consumption

We know you’ll love this part: there is none.

We believe getting greener shouldn’t mean compromising or choosing between profits or the planet. That’s why we work directly with leading businesses who are committed to taking climate action and accelerating Australia’s path to net zero by helping our business customers get greener.

So when you sign up to Greener for Business not only do we take the guesswork out of sustainability with your own step-by-step action plan tailored to your business, you’ll unlock special member only offers that reward your business for taking action with real savings for your bottom line.

And when you’re ready to list your brand in the Greener app to reach more climate-conscious shoppers you only pay when you see results – no sign-up fees or ongoing subscription fees. 

When a Greener app user makes a purchase with your business, a small fee is charged to carbon offset the purchase and support our platform. 

The carbon offset is purchased under your business’ name so you can report on your progress towards net zero emissions and the impact your business is making to help end climate change. 

And because we exist to make getting greener the better, easier choice for every business, we’re always open to discussing how we can provide a product pricing solution that works for you. 

Get in touch to learn more about Greener’s fees.

Did you know 93% of Aussies already expect businesses to be taking action to address sustainability? How brands are taking action to reduce their impact on the planet is becoming more important to customers every day.1

In fact, four out of every ten Aussies are choosing to stop buying from businesses that aren’t living up to their expectations.2

The good news? This means sustainability is now the superpower that’s not just better for the planet – it’s better for business too.

That’s where we come in.

With the Greener app and Greener for Business, we provide simple solutions that make it easy for businesses to reduce emissions and reach more sustainable shoppers, boosting brand, sales and your bottom line.

1.  Mumbrella

2. Nature

Just like running a successful business, getting to zero emissions isn’t always easy – it takes time, effort and knowing how to do it without breaking the bank.

So where do you turn?

Whether it’s joining a coalition of like-minded businesses and reaching more values-aligned customers, or getting your very own step-by-step roadmap to reduce your carbon footprint, we’re here to make it easy for you to take meaningful action and fasttrack your journey to zero while boosting sales, brand and bottom line.

That’s better for business and better for the planet.

When you sign up for Greener for Business, we’ll ask you to tell us a bit about your business. We’ll then build a step-by-step plan to reduce emissions that’s tailored to you.

Energy, waste, electrification, transport, packaging and more, you’ll get access to easy-to-understand guides that help you take action – from simple things that can be tackled in less than a day, to more advanced actions that make a big impact.

We’ll help you start ticking off the quick wins, and celebrate your progress.

Plus, we’ll show you how it pays to get greener each step of the way, connect you with a handy network of suppliers that make it easy and help your business unlock real savings while taking climate action.

While we all know the best thing we can do for our planet is to avoid creating emissions in the first place.

But to farm, mine, manufacture and package all the things we need everyday, uses energy. A lot of energy. And since the majority of our energy is still produced by burning coal, oil or gas (the three big sources of CO2), stopping 100% of emissions won’t happen overnight. 

That’s where Greener comes in.

We help you get your own personal emissions down to zero by:

  1. calculating the emissions of the things you buy (so you know which purchases are contributing most to your carbon footprint), 
  2. sharing simple tips & tricks that make it easy for you to reduce your impact; and 
  3. connecting you with hundreds of brands that automatically offset your purchases to make them 100% carbon neutral at no extra cost. 

And the best part? It doesn’t cost you a thing.

That’s better for you and better for the planet.

Simply download the Greener app from the Apple app store or Google Play, and securely link your bank account to discover easy ways to reduce your climate impact and start enjoying carbon neutral shopping (for free). 

As consumers, we know everything we buy has a $$ price tag.

But did you know it also has a hidden price tag? That price tag is CO2 (the number one contributor to climate change).

So we can think of our carbon footprints like this….

To farm, mine, manufacture and package all the things we need everyday uses energy.

Energy that is still mostly produced by burning coal, oil or gas (the three big sources of CO2). 

Whether it’s the fuel we buy that powers our car, the energy that powers our home, the gas that heats our hot water, or the food we eat, dirty emissions are being released into the atmosphere. And all this adds up. 

When we purchase something, the CO2 price tag gets added to our “account” (aka our carbon footprint). 

So our carbon footprint is the total emissions from everything we do and buy.

We’ve worked with the best climate experts in the biz, to build a comprehensive carbon measurement system and smart AI that does the hard work for us.

And because we’ve got some serious data nerds working with us at Greener, we’ve analysed the end-to-end carbon emissions for everything we buy everyday.

From farm to fork, cotton to closet, factory to your front door (you get the pic), we know how much CO2 is emitted on average for every dollar we spend. 

For example, for every dollar spent on clothing 253g of CO2 is emitted on average, and for every dollar spent on groceries 310g CO2 is emitted.

So by linking your accounts to Greener, we can see what you’re buying and which businesses you’re buying from. Then we add up all the emissions to calculate your individual carbon footprint.

We’ve even calculated the benefits that lifestyle choices (like being vegan or using solar power at home) have on reducing your emissions, and adjust your footprint accordingly.

And it’s all underpinned by the same data used by the UN’s International Resource Panel to shape the Sustainable Development Goals

We analyse your purchases in real-time, and your carbon footprint is automatically updated every couple of hours.

So you can easily keep track of which purchases are carbon offset to reduce your impact, and which purchases are adding more dirty emissions and harming our planet.

We’re all about making zero emissions the easier choice for everyone.

But we know change doesn’t just happen overnight. That’s why we believe in supporting everyone on the path to zero (no matter what stage of the journey). There’s no shame in our game.

So to help kick climate change to the curb, we partner with businesses that are eager to make a positive impact by offsetting our customers’ purchases to make them 100% carbon neutral.

Now on the surface, some may think we are yet another carbon offset engine, OR that we are simply promoting more consumerism.

But we’re not.

We know the most impactful thing we can do is avoid creating emissions in the first place. 

That’s why we also provide our Greener Partners with simple solutions to start reducing CO2 throughout their entire business to help them get to zero and stop emissions at the source.

Learn more about our Greener for Business solutions

There are lots of different things that we can all do for a healthier planet. But, at Greener, we know, stopping climate change in its tracks is all about getting our emissions down to zero. 

And so do our partners.

That’s why our Greener Partners have joined forces with us to accelerate their efforts to get to zero emissions, and help make the things you buy everyday better for the planet. 

And while they’re working hard to stop emissions at the source, we give them a helping hand by automatically offsetting the emissions of the things you buy at no extra cost to you. 

We know not all shades of green are equal. But when it comes to climate change, there’s a lot of complicated jargon out there. 

GHG, CO2, CO2E, net zero, true zero, carbon neutral, climate neutral 🤯

And the more complicated things get, the less likely people are to take action.

So when we talk about getting greener, we keep things simple and focus on the things that matter the most to everyday Australians… ‘What can we all do to help solve the problem?

For us, getting greener is about real, science-based benefits for our planet, but without having to have a science degree to understand what it means. 

In simple terms, getting to greener, means working towards net zero. It’s about taking steps that help cut emissions at the source, and ensuring that at least 90% of the energy being generated comes from 100% renewable sources (like wind or solar).

Carbon offset initiatives directly help to remove excess carbon from our atmosphere, to compensate or ‘offset’ carbon emitted somewhere else – like tree planting.

And whilst offsetting is one good option in our toolkit to tackle climate change, it’s important to remember that offsetting is not a silver bullet and shouldn’t be used as a license to pollute.

They should be used alongside a proper carbon emissions reduction plan to tackle the remaining, unavoidable emissions. 

Not all offsets are created equal. That’s why we partner with Greenfleet Australia to ensure we’re using high quality, high integrity carbon offsets that are directly supporting local native reforestation projects. 

Greener works directly with businesses who are committed to taking climate action and helping their own customers get greener too. 

That’s why they’re also investing their own dollars1 to ensure every purchase made by Greener members is offset to make it 100% carbon neutral at no extra cost to you.

1. While we’ve already joined forces with over 250 leading brands, Greener is funding the carbon offsets. Why? We want to give our early adopters a rich experience that provides carbon neutral options for everything you buy. Behind the scenes we’re signing up more and more businesses every week, and when the time is right, we’ll come out of beta and the Greener businesses will be picking up the tab. Until then, it’s our way to thank you for taking action to reduce your emissions and helping us shape Greener into a solution that can truly change the world.

Our mission is to help make it easy for you to reduce your impact on the planet. To do this, we analyse your spending habits so that we can calculate and clean up your emissions. 

We also anonymously capture info on how you’re using the app, like the pages you visit and the device you’re using so that we can keep improving and providing you with smart suggestions to reduce your climate impact.

These insights also help our Greener Partners better understand what sustainable shoppers are interested in. So we can inspire more businesses to keep raising the bar and get better for the planet. 

But don’t worry. You’re always in control. Your personal data is yours, and we’ll never (ever) sell it or share it unless you ask us to.

And while we don’t like saying goodbye, if you choose to disconnect your bank account or delete your profile, your personal data is automatically deleted too. 

More questions? Have a read of our privacy policy.

By securely linking your bank accounts, we can make it easy to automatically reduce your impact, for free.

You’ll be giving Greener read only access so we can see what you’re purchasing, and analyse your spending habits to:

  1. calculate your carbon footprint in real-time
  2. automatically offset your purchases with Greener Partners (at no extra cost)
  3. provide smart suggestions to further reduce your emissions tailored to your lifestyle

The important thing to note is that you’re in control of the data you share. We will never be able to transact on your behalf. And if you decide to disconnect your account from Greener, your personal data is automatically deleted from our systems.

The accounts you link are completely up to you, but we recommend connecting any accounts you spend from, or pay bills with to ensure your carbon footprint is as accurate as possible. 

And more importantly, by linking your accounts we can ensure that any purchase you make with Greener Partners is automatically turned 100% carbon neutral to help end climate change.

It’s important to note, if you make a purchase at a Greener Partner without linking your bank account, we’re unable to offset the emissions. 

To get the most value out of using Greener, we recommend linking your accounts so we can calculate your carbon footprint and automatically reduce your emissions to help you to get to zero sooner .

If you’d prefer not to link your bank account, you can still use Greener to learn handy tips and tricks to reduce your impact on the planet; however, Greener and our partners will not be able to turn your purchases carbon neutral. 

Greener takes data privacy and security seriously, and has been accredited by the Australian Federal Government’s ACCC as an organisation capable of securely handling the data our members share to power the Greener solution.

We’ve also partnered with one of the leading open-banking platforms Basiq to ensure your data is securely encrypted using the same technology used by banks like Westpac, NAB and Visa.
It’s important to note, we’ll never ask for: 

  • Your online or mobile banking password; or
  • Details of your account, such as account balances or account numbers.

And we never share your data without your consent. 

For more information about our data commitments, check out our full CDR Policy.

If you’re experiencing general technical issues, here’s some basic troubleshooting tips that may help:

  • Closing and re-opening the app
  • Checking that you have the most recent version of the app installed
  • Uninstalling and reinstalling the app
  • Ensuring that your internet connection is stable
  • Double-checking that the information you have entered into the app is correct

Or if your issue relates to your carbon footprint not showing your latest transactions, try waiting a couple of hours before checking again. We automatically update your carbon footprint every two hours so there is a chance that your emissions are still being calculated.

We’re always here to help. So, if none of the tips above work for you, jump into the settings menu in the app to “Contact Us” or reach out via our website and we’ll get right back to you. 

We love feedback! Solving the world’s most pressing problem won’t happen unless we all work together, and learn what we can do to get better for the planet. That includes us.

So the more feedback you share about how you’re using Greener (what you like and don’t like, and what you’d like to see in the future), the more effective we can become in helping everyone get to zero sooner. 

To share your feedback, just go to “settings” in the app and select “Contact Us”. You can also submit feedback on the contact page of our website located here

Listing your business in the Greener app helps you reach highly qualified customers who are eager to support brands that help them reduce their climate impact.

When Greener app users shop with you – in-store or online – their purchases are automatically carbon offset, giving them more incentive to shop with you again.

And because we know 84% of Aussies consider a business’ sustainability credentials when deciding who to buy from,1 turning their purchases carbon neutral is something your customers will love you for – helping you attract more climate-conscious shoppers and increase your brand loyalty.

But it’s important to remember that offsetting alone isn’t a silver bullet for ending climate change.

That’s why Greener helps you tell your story and celebrates the great things you’re doing to reduce emissions across your entire business.

And for those that need some extra help knowing what to do next, Greener for Business has solutions to help reduce emissions at every stage, and stop CO2 at the source.

1. Mumbrella

Greener has solutions to help businesses of all shapes and sizes get to zero, no matter what stage you’re at.

Maybe you consider yourself a sustainability superhero looking to take the next step (and take your customers on the journey to zero emissions too)? Or perhaps you’re just starting to think about becoming more climate-conscious and need advice on the best steps you can take? No matter which it is, you’re in the right place.

Book a call with our team to chat about how Greener can support your business. We’ll help you get listed in the app so you can start reaching more customers.

We know return on investment is important, which is why you only pay when you see results.

Yep, you read that correctly: no sign-up fees or ongoing subscription fees.

When a Greener app user makes a purchase with your business, a small fee is charged to carbon offset the purchase and support our platform.

The carbon offset is purchased under your business’ name so you can report on your progress towards zero and the impact your business is making to help end climate change.

And because we exist to make getting to zero the better, easier choice for every business, we’re always open to discussing how we can provide a product pricing solution that works for you.

Greener partners with Greenfleet Australia for all carbon offsets, directly supporting local reforestation projects. These offsets are high quality and high integrity, and are verified by the Department of Climate Change, Energy, the Environment and Water.

When a Greener app user shops with your business, the carbon offset will be purchased under your business’ name. You’ll have records of your offsets, allowing you to keep track of your business’ efforts to become carbon neutral.

And remember: carbon offsets aren’t the be-all, end-all solution for taking climate action.

That’s why it’s important that offsets are just one page of the playbook for a business’ emissions reduction plan. And we help businesses build that playbook with our Roadmap to zero – free when you sign up to Greener for Business.

Nice work! It’s passionate businesses like yours that are helping everyone pave the way to zero and end climate change.

And did you know over 74% of Aussies are willing to pay more for brands that are living up to their promises of becoming more climate-friendly?1

By being listed in the Greener app, we put your business in front of customers who are actively seeking brands that help them reduce their impact on the planet, helping to share your sustainability story, building trust and loyalty.

And as you already know, getting to zero emissions – not just carbon neutral – is the ultimate goal that’s not always easy to achieve.

So with Greener for Business, we give you a tailored, step-by-step roadmap for reducing emissions from all areas of your business.

No matter how far along the journey you are, Greener for Business points you in the right direction to continue bringing down your emissions, whether that’s through quick wins that save money or connecting you with a network of suppliers that can improve your practices.

1. Mumbrella

You can always reach out to our team by clicking Contact Us in the menu at the top-right of Greener for Business. Tell us as much as you can about the issue you’re running into so we can look into it and get back to you.

We love feedback! Solving the world’s most pressing problem won’t happen unless we all work together and learn what we can do to get better for the planet. That includes us.

So the more feedback you share about how you’re using Greener for Business – what you like and don’t like, and what you’d like to see in the future – the more effective we can become in helping everyone get to zero sooner.

To share your feedback, click Contact Us in the menu at the top-right of Greener for Business. You can also submit feedback on the Contact page of our website.

Whilst we want all our Greener customers to have the best experience possible, we know we may not always get it right. So, if you’re unhappy with our product or service, we’d love to hear from you.

Please get in touch directly by sending an email to customersupport@greener.com.au

For more information about our complaint handling process, check out our full Dispute Resolution Policy